Legal
Privacy Policy
Last updated: 2 October 2026 · Pre-launch information template — to be reviewed and configured before live orders open.
This pre-launch template explains how personal data may be processed when the store becomes operational. It does not claim services or providers that are not configured.
1. Who Is Responsible
Data controller: Walkers Chocolates Ltd..
Registered address: Walkers House, Coventry Road, Hay Mills, Birmingham B25 8HE, United Kingdom.
Privacy contact: [email protected].
Phone: +44 7424 153308.
2. Personal Data We May Collect
Checkout may collect a name, email, phone number, delivery address and order details. Customer-support messages may include the information a person chooses to provide. Basic browser storage supports the cart and cookie choice.
3. Why Data Is Collected
Data may be used to process and support orders, answer enquiries, comply with legal obligations, prevent misuse and operate the website. A lawful basis will be documented for each live processing activity.
4. Order Processing
The demo checkout displays an order receipt locally. Production retention and fulfilment processes are not yet configured.
5. Customer Support
The contact form currently validates input locally and does not transmit messages. A verified support channel and its privacy terms will be documented when connected.
6. Payment Processing
Payment provider: no verified provider is currently configured.
Walkers Chocolates does not collect payment-card details in the current demo checkout.
7. Website Analytics
Analytics provider: no verified provider is currently configured.
No analytics activity should be inferred from the optional-cookie preference alone.
9. Data Retention
Retention periods will be configured according to operational need and applicable law. Personal data should not be retained longer than necessary for its stated purpose.
10. Third-Party Service Providers
Email provider: no verified provider is currently configured.
Hosting provider: Lovable
Cookie provider: No third-party cookie provider is configured.
11. Your Rights
Depending on applicable law, individuals may have rights to access, correct, delete, restrict or transfer personal data, object to processing, withdraw consent and complain to a competent supervisory authority.
12. Data Security
Reasonable technical and organisational measures should protect personal data. Walkers Chocolates does not claim a security or privacy certification.
13. International Transfers
If a configured provider transfers data outside the relevant jurisdiction, the applicable safeguards will be documented here before that processing begins.
14. Contact Information
Privacy questions: [email protected]
Phone: +44 7424 153308
Postal address: Walkers House, Coventry Road, Hay Mills, Birmingham B25 8HE, United Kingdom
Questions about this page? Visit our contact page.