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Information

Accessibility

Last updated: 2 October 2026 · Pre-launch information template — to be reviewed and configured before live orders open.

Walkers Chocolates aims to provide an inclusive shopping experience. This statement describes the approach taken; it does not claim formal accessibility certification.

1. Keyboard Navigation

Navigation, filters, dialogs, accordions, forms and shopping controls are designed to work without a mouse.

2. Focus States

Interactive controls use visible focus indicators so keyboard users can track their position.

3. Semantic Structure

Pages use headings, landmarks, labels and meaningful control names to support clear navigation.

4. Images and Alternative Text

Product images use descriptions based on the product name, pack size and category. A branded text alternative appears if an image is missing or fails.

5. Typography and Contrast

Readable type sizes, restrained line lengths and semantic colour tokens support legibility and contrast.

6. Responsive Design

Layouts and controls adapt to small phones, tablets and desktop screens without hiding essential shopping functions.

7. Screen Readers

Status messages, form errors, menu states and accordions use accessible names and states where appropriate.

8. Report an Issue

If you encounter an accessibility barrier, email [email protected] or use the Contact page. Describe the page, device and issue.

Questions about this page? Visit our contact page.

Report an Accessibility Issue

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